TECH GS Chapter Lead for Application Development in Amsterdam

Your new challenge!

You are an energetic Chapter Lead with expertise in setting up CoE for applications development across various multi technologies where Pega being the core technology but not limited to, build cross cultural teams of  application development, Leading the technical teams in a highly competitive, deep knowledge in one infrastructure-related topic. You are at least a competent Dev Engineer, and this will be your role in the squad for 60% of your time. You will develop consumable, end-to-end infrastructure services for your consumers together with your squad. You are able to move all typical user stories and tasks from “To-Do” to “Done”.

The remaining 40% you spend on building up expertise in your chapter and developing your chapter members. You are enthusiastic about transferring your knowledge to others, and about coaching around 5-7 members of your Chapter and oversee their personal development.

What you do (Capabilities)

1. Deliver full infrastructure service to the consumer

a. Develop consumable, standardized infrastructure services (resilient, high quality, highly automated and up-to-date)

b. Support and educate consumers on using the standardized infrastructure services (consumer is responsible for their own instances)

c. Implement mandatory security standards

d. Develop an ecosystem of tools to provide self-service capabilities to the consumer

2. Apply continuous delivery practices

a. Manage all resources in version-controlled repositories (incl., code, scripts, configurations, artefacts, static resources)

b. Refactor and reuse existing code/modules/functionality

c. Write fully automated tests (e.g., unit-, functional-, non-functional- and integration testing)

d. Build, enhance and maintain tooling and scripts to automate repetitive or error prone tasks

e. Develop micro services and APIs

3. Apply and improve DevOps way of working

a. Implement user stories from backlog as agreed with the Product Owner, without spending time on work outside the backlog

b. Participate rigorously in DevOps rituals (e.g. daily stand-ups, sprint planning, sprint review, retrospective, peer reviews)

c. Continuously improve yourself, your squad and the service

i. Conduct root cause analysis to identify service improvements

ii. Actively ask for feedback and coaching for improvement

iii. Provide feedback to squad members to avoid waste

d. Collaborate within and across squads to understand your services end-to-end

4. Developing skills of employees within Chapter

a. Advise Product Owner and Infra Area Lead on resource planning

b. Provide regular feedback, coaching and mentoring to Chapter members and

c. Align individual and overall performance of the Chapter, and identify top performers with Infra Area Lead

i. Evaluate performance of Chapter members

ii. Ensure training opportunities are available as required

iii. Support recruiting of talents (e.g. interview applicants)

5. Developing specific knowledge

a. Stay up to date on your topic and apply your learnings in an Infra NL context

b. Regularly organize alignment meetings on Chapter specific topics to update colleagues on new developments

c. Define standards and best practices for Chapter

You recognize yourself in this profile (Competencies)

Competencies – Skills

1. Broad understanding of technologies and consumer needs

a. Knowledge across stack, technologies and ecosystems

i. Technology stack and tools of the respective service of the squad

ii. Technology of interfacing squads and consumers to achieve end-to-end view

iii. Impact of different factors on performance and capacity of services

iv. Technical implications of Security and Risk principles

b. Clear understanding of consumer context and needs, as well as the value-add of your service to the consumer

2. Expertise in multiple coding/ scripting languages and automation tooling

a. Working knowledge of configuration tools like Puppet, Chef or Ansible

b. Scripting experience in at least one of the following: Ruby, Python, Bash

c. Experience with virtualization environments and tools e.g., VMware, cloud forms

3. Working-level knowledge of Agile and DevOps practices

a. Understanding of the Scrum methodology (e.g. backlog and spring planning, review and marketplace)

b. Knowledge of Lean practices (e.g., waste identification, visual management)

c. Deep knowledge of DevOps way of working (e.g., continuous delivery, cross-functional team set-ups, development of cross-skilled squad members)

Competencies - Behaviours

1. Inspiring people management style

a. Inspiring and energizing when talking to colleagues

b. Empowering and challenging squad members to foster individual development

c. Encouraging employees to setup and achieve personal development goals

2. Openness to try new ways of working

a. Mindset of continuous improvement of the service and way of working

i. Strong problem solver to structure and improve complex situations

ii. Drive to coach other to help their individual development

b. End-to-end ownership mindset

i. Strong team player who takes responsibility

ii. Independent and autonomous in completing tasks

iii. Result oriented - Adapts approaches to situations

 3. Curiosity to always look out for innovation opportunities

a. Passionate about major trends in technology

b. Up-to-date and always learning about these latest innovations

c. Attend events and workshops on Chapter specific topics

Your education and background

 Professional and intellectual IT ability at university level - at least Bachelor's degree

 Extensive experience in both engineering and leadership roles in Agile teams, e.g. as Scrum Master, Product Owner, DevOps Engineer

 Track record of developing people and knowledge through coaching or mentoring

 Certifications and/or proven proficiency in one or more programming/scripting languages

 Excellent command of spoken and written English

Qualifying  Criteria:

• This position is open for both internal and external
• Minimum15 years of rich application development experience
• Leading cross technology teams
• Strong technical and managerial skills
• Self-motivated and self-driven maturity is essential