Within ING Tech the Global Software Asset Management (SAM) department is responsible for creating transparency in the usage of software licenses, compliance position and consumption monitoring. We report to management about the compliance status on software contracts. Furthermore we foresee more and more the trend to move into service based contract like SaaS/Cloud, for this it is key for our department to monitor the consumption and trends. With this knowledge we advise management and follow up with stakeholders to come to deployment of software/SaaS/Cloud in the for ING most efficient way and to come to software/SaaS/Cloud contracts which are in line with ING’s needs.
In order to increase the control on software vendors and actively manage and follow up with stakeholders internally ING we are continuously increasing the scope. In collaboration with a SAM as a Service provider this will grow significantly to around 75 vendors in total, which will be continuously monitored from a software asset management perspective by the SAMSP or by the internal SAM Team.
The SAM Service Provider analyses the contracts for the vendors in their scope, calculates the compliances and provides reporting including observations and recommendations.
Where the internal SAM team does this for the vendors in the internal scope. Additionally for the vendors in the SAMSP scope they mainly focus on aligning with the stakeholders for insight in contracts and data but most importantly to advice and follow up on these observations and recommendations with the (business)stakeholders.
For a successful on-boarding of the software vendor (either for the internal SAM team as well as the SAMSP) it is key to have a good network with the key stakeholders involved on the software vendor (business owners, product owners, contract managers, etc), to get a complete and up to date overview of all contracts, payments and license usage data but most importantly to follow up with these stakeholders based on the observations and recommendations from the analysis.
Once the software vendors are on-boarded we monitor the compliance position on a regular basis. This means that it is key to ensure contracts and license usage data remains up to date. Based on the reporting, recommendations need to be followed up with internal stakeholders both from a contractual and compliance perspective.
In your role as software asset manager you are the trusted advisor to the key stakeholders within the business, IT, procurement and finance globally. You are the Software Asset Management SPOC within ING on the software vendors in your scope and work closely with the SAMSP and the rest of the organisation.
You are responsible for collecting the contracts, payments and software usage data for the vendors in scope but most importantly you follow up and advice with the key stakeholders on observations and recommendations to ensure risks are limited.
Some insight in the activities
Overall:
Collect and deliver contracts / payments data in time:
In case of a vendor in scope of the SAMSP:
Collect, share and automate license usage data in time
Advise to key stakeholders
Furthermore, you adhere to the ING values and it is evident for you that your behaviour is fully aligned with these values. You are also prepared to take the Banker's Oath. For more information, please visit
Who are you
Minimum Bachelor Degree in business or computer science with minimum 3-5 years relevant experience (background in software asset management, vendor management).
Knowledge and good understanding of software contracts.
You are a team player and able to cooperate with colleagues from different parts in the organization like Procurement Officers, Financial Controllers and IT component owners etc.
Experience with Agile/SCRUM, Procurement- Financial systems is a pre.
What we offer
Modern working conditions that give room for individual choices
An entrepreneurial and creative atmosphere that gives you the freedom to use your talent, express your ideas and execute them;
People who are willing to grow as we grow receive maximum scope for their own initiatives and developmental opportunities.
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