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ServiceNow Consultant in Rotterdam

Als ICT professional bij PEAK-IT kun je werken aan uitdagende en interessante ICT opdrachten bij diverse gerenommeerde klanten.

Wat wij bieden:


    For a well known multinational based in Rotterdam, we’re looking for an experienced ServiceNow Consultant. Are you skilled in ServiceNow? Are you a self-starter but do you also love to interact with external clients? Then look no further, we have the perfect job for you!

    Your role as an ServiceNow Consultant

    As a ServiceNow Consultant you have a challengion position with a high degree of responsibility in a Dutch multinational.   One of your main responsibilities as a ServiceNow Consultant will be:

    • Collects information to determine, document and agree with customer requirements for the ServiceNow platform;
    • Provides ServiceNow platform and technical expertise;
    • Creates High Level Design and technical solutions for ServiceNow implementation;
    • Defines the roadmap for ServiceNow and aligns this roadmap with the Process Owners;
    • Creates workflow and prototypes for client engagements in the Service Portal with the ability to organize and present ServiceNow related findings in meetings with clients;
    • Understands CMDB processes and knows how to integrate these processes with CI results from the ServiceNow Discovery tool;
    • Knows how to use Performance Analytics Dashboards to support KPI reporting and understands the difference between Lagging & Leading Indicators;
    • Knows how to implement an IT Control framework in the Policy & Compliance Module;
    • Proficient in ServiceNow Configuration, Customization and Orchestration (Workflow, UI, client scripts, business rules, JavaScript, etc.;
    • Experience in interacting with client business and technical teams in person and remotely.
    What are we looking for?
    • IT related educational background;
    • You should be trained and certified in ITIL v3;
    • Must be ServiceNow System Administrator certified;
    • Preferred to be ServiceNow Implementation Specialist Certified;
    • Experience in most modules under ServiceNow IT Service Management;
    • Experience with IT Governance frameworks, preferably COBIT 5;
    • Experience with Agile development, preferred as Scrum Master;
    • Strong analytical & communication skills: active listener, think before acting, verbal and writing skills in Dutch and English;
    • Demonstrated consulting attitude: understanding of business drivers behind technology, problem solver, attention to detail, not afraid to ask questions, etc.
    What do we offer you?
    • Good remuneration package;
    • Shift allowance;
    • Ample opportunity to work with top notch technologies;
    • Excellent professional growth and educational opportunities;
    • Option of a company car;
    • Pension scheme;
    • Personal job coach;
    • 25 days of annual leave;
    • 8% annual holiday allowance.

    Do you take a critical, analytical and technical approach to things? And does the above job spec fit you? Then we’d love to meet you! Apply now by sending your CV to sollicitatie@peak-it.nl

    Is deze baan iets voor jou?

    Extra informatie

    Fulltime (startersfunctie)

    Zuid-Holland | ICT / IT / Programmeur | Fulltime (startersfunctie)

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