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ServiceNow Consultant in Rotterdam

Als ICT professional bij PEAK-IT kun je werken aan uitdagende en interessante ICT opdrachten bij diverse gerenommeerde klanten.


For a well known multinational based in Rotterdam, we’re looking for an experienced ServiceNow Consultant. Are you skilled in ServiceNow? Are you a self-starter but do you also love to interact with external clients? Then look no further, we have the perfect job for you!

Your role as an ServiceNow Consultant

As a ServiceNow Consultant you have a challengion position with a high degree of responsibility in a Dutch multinational.   One of your main responsibilities as a ServiceNow Consultant will be:

  • Collects information to determine, document and agree with customer requirements for the ServiceNow platform;
  • Provides ServiceNow platform and technical expertise;
  • Creates High Level Design and technical solutions for ServiceNow implementation;
  • Defines the roadmap for ServiceNow and aligns this roadmap with the Process Owners;
  • Creates workflow and prototypes for client engagements in the Service Portal with the ability to organize and present ServiceNow related findings in meetings with clients;
  • Understands CMDB processes and knows how to integrate these processes with CI results from the ServiceNow Discovery tool;
  • Knows how to use Performance Analytics Dashboards to support KPI reporting and understands the difference between Lagging & Leading Indicators;
  • Knows how to implement an IT Control framework in the Policy & Compliance Module;
  • Proficient in ServiceNow Configuration, Customization and Orchestration (Workflow, UI, client scripts, business rules, JavaScript, etc.;
  • Experience in interacting with client business and technical teams in person and remotely.
What are we looking for?
  • IT related educational background;
  • You should be trained and certified in ITIL v3;
  • Must be ServiceNow System Administrator certified;
  • Preferred to be ServiceNow Implementation Specialist Certified;
  • Experience in most modules under ServiceNow IT Service Management;
  • Experience with IT Governance frameworks, preferably COBIT 5;
  • Experience with Agile development, preferred as Scrum Master;
  • Strong analytical & communication skills: active listener, think before acting, verbal and writing skills in Dutch and English;
  • Demonstrated consulting attitude: understanding of business drivers behind technology, problem solver, attention to detail, not afraid to ask questions, etc.
What do we offer you?
  • Good remuneration package;
  • Shift allowance;
  • Ample opportunity to work with top notch technologies;
  • Excellent professional growth and educational opportunities;
  • Option of a company car;
  • Pension scheme;
  • Personal job coach;
  • 25 days of annual leave;
  • 8% annual holiday allowance.

Do you take a critical, analytical and technical approach to things? And does the above job spec fit you? Then we’d love to meet you! Apply now by sending your CV to sollicitatie@peak-it.nl

Is deze baan iets voor jou?

Extra informatie

Fulltime (startersfunctie)

Zuid-Holland | ICT / IT / Programmeur | Fulltime (startersfunctie)

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