IT Chapter Lead Engineering in Amsterdam

We are looking for a Technology Chapter Lead

Passionate about customers & colleagues, explorative by nature and knowledgable about what IT can do

Think Forward! Our purpose is to empower people to stay a step ahead in life and in business. To deliver on our promise we must be where our customers are: everywhere most of the times by digital means. Our customers expect consistently superior experience, instant, borderless and so do our colleagues. That experience is surprisingly personal, remarkably easy, refreshingly smart!

And we are leading the bank industry in maximising the many opportunities of new technologies.  If you are incredibly excited, like we are, about tech and the great potential for progress and innovation, we might have an irresistible job for you!

Job Environment 

ING is transforming rapidly towards a top-notch IT company with a Top Engineering culture, incorporating FinTech start-up mentality and financial innovation. We are end-to-end agile, work in multidisciplinary teams and use cutting edge technology. This enables us to offer our customers the best possible service and respond to rapidly changing customer demands.

We are searching for an energetic IT Chapter Lead with a passion for combining thought and action. You serve as an example and show that you are a true servant leader and ambassador for the Agile way of working and the ING Orange culture which is represented as the Orange Code: We are Honest, We are Prudent and We are Responsible. See more about the Orange Code here: https://www.ing.jobs/Global/Careers/Orange-code.htm

Role description

You will become a Chapter Lead within the Omnichannel API Platform department where we build APIs and an API platform for the ING channels which will be used for multiple channels (e.g. Mobile and Web) and multiple countries (at least NL and BE).

Along with the IT Area Lead and your fellow IT Chapter Leads you;

• Collaborate within and across squads
  • You can collaborate within the squad on coding, architecture, continuous improvement, structured problem solving, agile way of working and/or any other way that adds value
  • You participate in DevOps rituals when needed (e.g. daily stand-ups, sprint planning, sprint reviews, retrospectives & peer reviews)
• You use your seniority to maximize individual and team performance
  • Motivate, coach, and evaluate performance of chapter members
  • Ensure engineers work and deliver according to our quality standards
  • Together with people in your environment, create the right ‘smell of the place’
  • Ensure development and evaluate performance of Chapter members
  • Support recruiting of talents (e.g. interview applicants)
• Together with colleagues (engineers, chapter leads & Agile coach), determine the working methodology within your area of expertise, allocate specific knowledge/focus areas, set the standards and ensure it is executed correctly
• Work with the relevant stakeholders on resource planning
• Create the environment for continuous feedback, coaching and mentoring of the Chapters
• Support all chapter members with the required operational matters

Our Chapter Leads:

• Are seen and acknowledged by your colleagues as more than competent engineers.
• Have a proven ability to bring out the best in people and drive the team forward
• Are experienced in both engineering and leadership roles in Agile teams
• Have great analytical skills and have a conceptual / architectural understanding
• Are experienced with test driven development & test automation
• Have a Growth mind-set and develop this in others
• Are able to bring all ideas/opinions to one conclusion to help make decisions
• Are up to date with new Technology and have a deep understanding of when to use it
• Are a great story teller and able to adapt your style depending on your audience
• Are humble in approach and not afraid to be wrong
• Are proud of what they do and enjoy sharing this with your external network
• Are experienced in Agile / Scrum / DevOps projects
• Are fluent in English speaking and writing

What do we offer?

Working at our company means working in a dynamic and international setting. Individual development for our employees is very important and that is why we offer excellent courses and programs. You will become a member of the IT Management team. Diva behaviour is not tolerated, neither is underperformance. We only hire people with exceptional talents.

In addition, we offer:

• Working with highly skilled and ambitious people
• A competitive salary, 27 holiday days and excellent benefits like a 13th month, Pension scheme, personal allowance, laptop, mobile phone, etc.
• Working in an area which is of great importance to the strategy of ING
• An International atmosphere
• A full-time position (36 or 40-hour week, depending on what you prefer)
• Great career prospect
• Strong support for personal growth & professional development

For more information please contact Lucja Walczak at