ING is looking for...
Tech/Group Services is looking for an enthusiastic SaaS Engineer. A team-player that is technically passionate, proud of his/her craft, solution-focussed and broadly developed. As SaaS Engineer you have a positive can-do mind-set and you live the Orange Code Behaviour.
The SaaS Engineer operationally aligns (as operational ING business contact) with a 3rd party to whom IT operations (technical management, hosting, etc.) of an application is outsourced or who owns a SaaS application. He/she maintains operational relationship with the 3rd party, i.e. (depending on the contract) collaborates on a daily basis, discusses solutions, helps if and when help is needed, shares relevant information with 3rd party and such. This concerns the activities that have been agreed upon in the SaaS/Outsourcing contract. In addition, and main focus, he/she conducts ING-internal activities such as OCD-related activities, 2nd line support and determination of impact of ING infra-changes or new/changed ING standards and policies.
Your work environment
You work within the Corporate Services department, as part of Facility Management team. The team consists of SaaS Engineers, responsible for several outsourced and SaaS IT solutions, like Sequentra (Lease administration) and Tableau (BI reporting). The team works according to the Agile/Scrum method, and reports to the chapter lead.
You are a driven SaaS Engineer who feels personal responsibility for the quality of your application and its reliability. You are ambitious with what you and your DevOps team want to achieve. You bring positive energy to the team and have very good social and communication skills. This leads to great performance.
Furthermore, you adhere to the ING values and it is evident for you that your behaviour is fully aligned with these values. You are also prepared to take the Banker's Oath.
Education at Bachelor/Master level with a strong analytical background, preferably in IT.
Relevant IT experience: 3 years.
Experience with ING IT Risk controls.
Experience with managing suppliers
Understanding of the complete IT stack from application to hardware
Experience in the FM domain is preferred
CISM certification is a preferred.
What we offer
- 36 hours
- Job scale 10
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