Fleet Quality Engineer - Uber New Mobility in Amsterdam

• Lead efforts to reduce product failures and the cost of poor quality for electric bikes and scooters in city operations
• Lead engineering investigations, provide guidance and support the field technicians with troubleshooting resolution of hardware/system failures
• Own and drive fleet retrofit process for product improvements
• Utilize failure and maintenance data to predict component lifecycles for each product
• As a key technical lead, participate in design reviews to ensure product quality, manufacturability, reliability, etc. are implemented and executed
• Establish standard work and performance metrics to drive operational excellence for field operations
• Perform maintenance and compliance audits to ensure the product is maintained safety and compliantly
• Coach internal and external stakeholders on fundamental quality tools: (Root Cause Analysis, CAPA, 8D, DMAIC, PPAP, DoE, FMECA/ FMEA, Fault Tree, SPC, Lean and Six Sigma)

• 4+ years in the quality/reliability engineering in automotive or aerospace industries with exposure to entire product lifecycle
• Strong problem solver with Six Sigma black belt Master black belt certification
• Experience in quality engineering, auditing, and development of a quality management system, including FMEA / FMECA, PPAP, Lean, Six Sigma, RCCA, SPC,  reliability analysis and SQL coding
• Bachelor’s degree in engineering, masters degree preferred

JUMP is building the future of urban mobility: shared electric bikes that are the quickest, most enjoyable, and most empowering way to get around a city. Cheaper than most public transit and faster than cars in traffic, JUMP e-bikes radically improve local transportation. Founded in 2010, JUMP pioneered dockless bike share and has deployed more than 15,000 bikes in 6 countries. Our goal is to transform cities, making them more sustainable, equitable, and livable through electric mobility. Recently acquired by Uber, our next step is to scale what we’ve done 100x - and launch electric bike sharing systems in every major city, globally. To make this vision a reality we need to grow our team. We place tremendous value on our company’s roots and culture: a mix of ingenuity, controlled chaos, hard work, and sense of purpose. This is a great opportunity to join a small but rapidly growing team that is shaping the future of transportation.