Sr. Supplier Quality Engineer in Amsterdam

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

About the Role

The quality engineer will demonstrate leadership in developing and communicating quality assurance goals for the next generation of electric bike sharing products. In this role, the quality engineer will develop a deep technical understanding of assigned supplier’s production areas and product types, and use that understanding to coordinate with other supply chain team members to drive issue resolutions with containment, root cause analysis, corrective and preventive actions. The role utilizes experience or expertise to solve problems, develop and execute supplier quality improvement plans, identify gaps and opportunities around supplier’s effective corrective and preventive action process to eliminate supplier escapes. The role will be based out of our EMEA Headquarters in Amsterdam

What You’ll Do

• Lead efforts to reduce product failures and cost of poor quality with suppliers
• Lead new product introductions (NPI) activities by working closely with engineering team to review the part/assembly related to manufacturing requirements from the conceptual stage to mature production, ensuring that designs are modified where necessary to improve Design for Manufacturability (DFM) and Design for Assembly (DFA)
• Lead supplier development activities using statistical process control to reduce supplier escapes, and improve cycle times and delivery performance  
• Establish supplier standard work and performance metrics to drive operational excellence and supplier quality improvement plans to support long-term business goals
• Perform supplier audits, evaluations, and first article inspections
• Coach internal and external stakeholders on fundamentals of quality tools (Root Cause Analysis, CAPA, 8D, DMAIC, PPAP, DoE, FMECA/ FMEA, Fault Tree, SPC, Lean and Six Sigma)

What You’ll Need

• 5+ years in the quality/reliability engineering in automotive, or aerospace industry with exposure to entire product lifecycle
• Excellent analytical and problem-solving skills, a strong background in applying statistical quality control tools for process/product controls, such as SPC, Gage R&R, PFMEA, FMECA, PPAP, 8-D, Lean, Six Sigma
• Must be fluent in English, additional European languages are good to have
• Bachelor’s degree in mechanical, electrical engineering, masters degree preferred
• Good written, oral, and presentation skills
• Ability to operate autonomously and self-direct
• Ability to inspire and motivate remote teams in unclear circumstances
• Familiarity with bike or scooter manufacturing process
• Ability to build trust, and work well in a team and think creatively

About the Team

JUMP is building the future of urban mobility: shared electric bikes that are the quickest, most enjoyable, and most empowering way to get around a city. Cheaper than most public transit and faster than cars in traffic, JUMP e-bikes radically improve local transportation. Founded in 2010, JUMP pioneered dockless bike share and has deployed more than 15,000 bikes in 6 countries. Our goal is to transform cities, making them more sustainable, equitable, and livable through electric mobility. Recently acquired by Uber, our next step is to scale what we’ve done 100x - and launch electric bike sharing systems in every major city, globally. To make this vision a reality we need to grow our team. We place tremendous value on our company’s roots and culture: a mix of ingenuity, controlled chaos, hard work, and sense of purpose. This is a great opportunity to join a small but rapidly growing team that is shaping the future of transportation.