Software Asset Manager in Amsterdam

Global Software Asset Management – Software Asset Manager

Context

Within ING Tech the Global Software Asset Management (SAM) department is responsible for creating transparency in the usage of software licenses,  compliance position and consumption monitoring. We report to management about the compliance status on software contracts. Furthermore we foresee more and more the trend to move into service based contract like SaaS/Cloud, for this it is key for our department to monitor the consumption and trends. With this knowledge we advise management and follow up with stakeholders to come to deployment of software/SaaS/Cloud in the for ING most efficient way and to come to software/SaaS/Cloud contracts which are in line with ING’s needs.

In order to increase the control on software vendors and actively manage and follow up with stakeholders internally ING, a SAM Service Provider is added to the SAM team. The scope will grow significantly to around 50 vendors to be on-boarded to the SAMSP and continuously monitored from a software asset management perspective.

The SAM Service Provider analyses contracts, calculates the compliances and provides reporting including observations and recommendations.

Where the SAM department mainly focusses on aligning with the stakeholders for insight in contracts and data but most importantly to advice and follow up on these observations and recommendations with the (business)stakeholders.

For a successful on-boarding of the software vendor to the SAMSP it is key to have a good network with the key stakeholders involved on the software vendor (business owners, product owners, contract managers, etc), to get a complete and up to date overview of all contracts, payments and license usage data but most importantly to follow up with these stakeholders based on the observations and recommendations of the SAMSP.

Once the software vendors are on-boarded and the consumption data is automated, the SAMSP monitors the compliance position for ING on a regular basis, where it is key to ensure contracts and license usage data remains up to date and shared with the SAMSP. Based on the reporting of the SAMSP, recommendations need to be followed up with internal stakeholders both from a contractual and compliance perspective.

In your role as software asset manager you are the trusted advisor to the key stakeholders within the business, IT, procurement and finance globally. You are the Software Asset Management SPOC within ING on the software vendors in your scope and work closely with the SAMSP.

You are responsible for collecting the contracts, payments and software usage data for the vendors in scope but most importantly you follow up and advice with the key stakeholders on  observations and recommendations to ensure risks are limited.

Some insight in the activities

Overall:

• Set up and maintain a network of key stakeholders for your software vendors in scope
• Work with key stakeholders for provisioning of contracts, payments, license usage data and for follow up and advice based on reporting, observations and recommendations of the SAMSP
• Facilitate kickoffs with these stakeholders for a good start of on-boarding
• Request and administer approval from the software vendor that contracts can be shared with the SAMSP

Collect and deliver contracts / payments data in time:

• You collect all contracts and payments from procurement systems, financial systems and key stakeholders in procurement and finance for the software publisher in scope
• You assess contracts/payments on acceptance criteria (like completeness of all contracts, license metric definitions) to ensure smooth vendor on-boarding to SAMSP
• You mask contracts/payments based on predefined CIA criteria
• You share contract/payment data with the SAMSP

Collect, share and automate license usage data in time

• Rapid assessment on license metrics to determine the required dataset for onboarding to the SAMSP
• You align with SAMSP and Global SAM to validate if data is available in existing data sources and in case of unavailability in existing data sources, you determine PTA for providing for the specific required data and coordinate with Global SAM automation SMEs to ensure data collection is automated.
• You formalize and store agreement with PTA for regular data provisioning in required format (automated by default) and validate that data is line with the CIA criteria and align with Risk SME is required

Advise to key stakeholders

• Regular meetings and pro-active follow up and advice with the stakeholders based on SAMSP reporting and observations, recommendations

Furthermore, you adhere to the ING values and it is evident for you that your behaviour is fully aligned with these values. You are also prepared to take the Banker's Oath. For more information about the Orange Code: .

Who are you

Minimum Bachelor Degree in business or computer science with minimum 3-5 years relevant experience (background in software asset management, vendor management).

Knowledge and good understanding of software contracts.

You are a team player and able to cooperate with colleagues from different parts in the organization like Procurement Officers, Financial Controllers and IT component owners etc.

Experience with Agile/SCRUM, Procurement- Financial systems is a pre.

What we offer

Modern working conditions that give room for individual choices

An entrepreneurial and creative atmosphere that gives you the freedom to use your talent, express your ideas and execute them;

People who are willing to grow as we grow receive maximum scope for their own initiatives and developmental opportunities.

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