De (financiële) wereld is de afgelopen jaren ingrijpend veranderd. Mede daardoor is de verzekeringsmarkt continu in beweging. Met onze producten en diensten willen we bij Aegon mensen in staat stellen financieel gezond oud te worden.
Service Delivery Analyst
Currently, we are looking for a Service Delivery Analyst. Are you ready for the next step in your career? Then join us at Aegon Asset Management in the Netherlands!
Your challenge
To deliver the Service Delivery capability locally, regionally or globally, as appropriate, executing service delivery tasks within BAU, and under the change program as appropriate.
To ensure that the business derives maximum benefit from supplier relationships, both internal and external.
The provide structured communication to customers and suppliers, including the planning, scheduling, measurement and control of IT service delivery, to the agreed levels of service.
To assist in the management and oversight of IT supplier relationships.
To contribute to, and in some cases lead, IT initiatives, in line with agreed strategies, policies and best practices.
To implement process improvements in line with the IT Strategy.
The role requires a combination of technical, analysis, design, project management and leadership skills as well as strong achievement orientation and communication skills.
A customer focus is essential.
In addition to the duties and responsibilities listed, the jobholder may be required to perform other duties assigned by his/her manager from time to time so long as such duties are within the scope and ability of the jobholder.
Job Profile
The role requires a combination of ITIL related disciplines and skills, technical knowledge and understanding, analysis, project management and leadership skills, as well as strong achievement orientation and communication skills.
Strong customer focus is essential.
Has experience in the Asset Management or financial industry, and a similar level of experience in a support (or customer facing) role.
Is able to communicate effectively both orally and in writing.
The role requires knowledge and a working practice of the following skills:
The role requires knowledge of the following applications and business areas:
What we offer
Aegon Asset Management aims to be an employer of choice in the financial services industry. As a global company, we offer excellent terms of employment, a very diverse and inspiring work environment, and development opportunities. Moreover we offer:
Interested?
Are you interested in joining our Aegon Asset Management IT team in The Hague? We look forward to receiving your resume and motivation letter. For more information about the role, you can contact Max Krajenbrink, Talent Acquisition Manager at +31 (0)6 48 56 41 63 or max.krajenbrink@aegon.nl.
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