Datacenter Ops Engineer in Rotterdam

You deliver standard, self-service infrastructure services to the Infra NL consumers together with your squad and Infra Area. You are able to move all typical user stories and tasks from “To-Do” to “Done”. Especially, you focus on:

1. Deliver full infrastructure service to the consumer

a. Develop consumable, standardized infrastructure services (resilient, high quality, highly automated and up-to-date)

b. Support and educate consumers on using the standardized infrastructure services (consumer is responsible for their own instances)

c. Implement mandatory security standards

d. Develop an ecosystem of tools to provide self-service capabilities to the consumer

2. Apply continuous delivery practices

a. Write fully automated tests (e.g., unit-, functional-, non-functional- and integration testing)

b. Build, enhance and maintain tooling and scripts to automate repetitive or error prone tasks

c. Develop micro services and APIs

3. Apply and improve DevOps way of working

a. Implement user stories from backlog as agreed with the Product Owner, without spending time on work outside the backlog

b. Participate rigorously in DevOps rituals (e.g. daily stand-ups, sprint planning, sprint review, retrospective, peer reviews)

c. Continuously improve yourself, your squad and the service

d. Collaborate within and across squads to understand your services end-to-end

You recognize yourself in this profile (Competencies)

 With your expertise of network technologies and coding/scripting languages and tooling, you contribute to the squad’s mission of developing high-quality consumable services.

Competencies - Skills

1. Broad understanding of technologies and consumer needs

a. Knowledge across stack, technologies and ecosystems

i. Technology stack and tools of the respective service of the squad

ii. Technology of interfacing squads and consumers to achieve end-to-end view

iii. Impact of different factors on performance and capacity of services

iv. Technical implications of Security and Risk principles

b. Clear understanding of consumer context and needs, as well as the value-add of your service to the consumer

2. Expertise in multiple coding/ scripting languages and automation tooling

a. Knowledge of configuration tools like Puppet, Chef or Ansible

b. Scripting experience in at least one of the following: Python, Ruby, Bash

c. Experience with virtualization environments and tools e.g., VMware, cloud forms, Flask-REST

3. Working-level knowledge of Agile and DevOps practices

a. Understanding of the Scrum methodology (e.g. backlog and spring planning, review and marketplace)

b. Knowledge of Lean practices (e.g., waste identification, visual management)

c. Knowledge of DevOps way of working (e.g., continuous delivery, cross-functional team set-ups, development of cross-skilled squad members)

Competencies - Behaviours

1. Mindset of openness and willingness to try new ways of working and technologies

a. End-to-end ownership mindset

i. Strong team player who takes responsibility

ii. Independent and autonomous in completing tasks

b. Mindset of continuous improvement of the service and way of working

i. Reflects upon behaviours and performance to proactively identify improvement areas

ii. Strong problem solver to structure and improve complex situations

iii. Coaches others to help their individual development

Your education and background

a. Professional and intellectual IT ability at university level - at least Bachelor's degree

b. Experience from working in high performing (Agile) IT teams

c. Certifications and/or proven proficiency in one or more programming/scripting languages

d. Certifications and/or proven proficiency on Cisco, F5, Check Point & Palo Alto Network products

e. Excellent command of spoken and written Dutch and English