Junior IT Support Engineer in Amsterdam

Named as one of Fortune's List of 100 Fastest Growing Companies for 2019, EPAM is committed to providing our global team of 33,100+ EPAMers with inspiring careers from day one. EPAMers lead with passion and honesty, and think creatively. Our people are the source of our success and we value collaboration, try to always understand our customers’ business, and strive for the highest standards of excellence. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.

DESCRIPTION

We are looking for Junior IT Support Engineer to join our team in Amsterdam office.

Responsibilities

• Support colleagues regarding IT requests/incidents (hardware/software)
• Provide IT training for newcomers related to EPAM Systems infrastructure
• Prepare documentation and reports for processes within the company
• Communicate with external vendors and Global IT teams to resolve problems
• Maintain and update assets inventory
• Communication room maintenance and environment monitoring
• On call service in case of emergency (Fire, flood, etc.) in the office
• Install and configure computer network hardware and applications
• Taking employees or clients through a series of actions, either face to face or remotely via Skype for Business to help set up systems or resolve issues
• Rapidly establish a good working relationship with employees and other professionals promoting good IT practices

Requirements

• Basic knowledge of networking (TCP/IP, DNS, DHCP server configuration)
• Basic knowledge of Microsoft Windows Server management (Active Directory, WSUS, 3rd party antivirus service)
• Advanced knowledge level administering Microsoft Windows based systems (Win 10)
• User-friendly attitude willing to help employees solving their daily issues with IT infrastructure
• Good communication skills and problem-solving attitude
• Capable to work in a team in a multi-level organization
• Willing to learn new technologies and respond quickly to new challenges

Nice to have

• Basic knowledge of Windows Server 2008/2012
• PowerShell scripting
• Experience with office relocation and remote support

We offer

• Competitive Compensation
• 26 paid holiday days
• Commuting to work- costs reimbursement
• Option to participate in our Pension Plan scheme OR Health insurance Compensation
• Discretionary Performance Based bonus
• Laptop + Corporate Simcard
• Annual Salary Review
• Trainings, Internal Education and Dutch Language Courses
• Unlimited access to LinkedIn learning solutions
• Relocation Package
• Regular Corporate and Social Events
• The opportunity to be part of a diverse and multicultural company