The Global Know Your Customer (KYC) organisation is a new organisation within the COO domain. Their purpose is “Enabling people and organisations to use our banking services by ensuring a compliant and competitive KYC ecosystem.” Through an innovative and transformational approach, financial crimes, such as tax evasion and terrorist financing, are prevented or detected on a global scope. The Global KYC organisation consists of a Centre of Expertise, the Delivery Tribe and KYC Operations. By integrating all KYC related capabilities into one functionally steered organisation, the global implementation and standardisation of the Global KYC Digital Service is supported.
The Global KYC organisation is a 1st line department providing the ING business and functions with guidance, standardised solutions in the area of various KYC related regulations (on process, control, and digital solutions, etc.) as well as support to realize operational excellence.
The Global KYC Delivery Tribe is part of the Global KYC organisation within ING COO. You will be involved with the development of state of the art solutions on socially relevant topics such as Anti-Money Laundering, Counter Terrorism Financing, Fraud, Sanctions and their global implementation across 40+ countries, affecting 36 million ING customers.
The Pega Ops Chapter Lead’s role is twofold. First and foremost he/she performs content tasks, contributing to a Tribe’s/Squad’s purpose for 60% of his/her time. Second, he/she is the Agile Manager (hierarchical manager) of an IT Chapter, a group of professionals in the same area of expertise.
For details on the content work, the Pega Ops Chapter Lead is not different than any other Pega Ops Engineers, and, as a role model, contribute actively to his squad’s tasks to ensure the application stability.
As an Agile Manager, the Pega Ops Chapter Lead focus on the increasing the craftsmanship of his/her employees. For this un facilitate his/her chapter to ensure proper knowledge sharing, standard-setting, and issue remediation. He/She also follow individually chapter members to accompany them in their careers and help them grow.
For the content work tasks (60% of the IT Chapter Lead role) :
For the Agile Manager tasks (40% of the IT Chapter Lead role) :
Knowledge and skill requirements
A job from 36 to 40 hours and a unique offer that fits in with the times of today. We take into account your home situation and your ambitions and help you to balance work and private life. Discover yourself our employment
To give you an idea, we will tell you about the benefits of working at ING:
Feel free to contact the recruiter
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