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Site Reliability Engineer in Amsterdam


You will be working within Wholesale Banking Tech, in a multidisciplinary team that has as primary goal to continuously and structurally improve the reliability and maintainability of the IT services. The SRE team supports all WB Tech teams, providing guidance during incidents, support on root cause analysis and solutions to existing reliability issues.

What you’ll do
  • Coordinate incident response;
  • Communicate to stake holders during incident mitigation;
  • Identify incident mitigation opportunities;
  • Perform Root Cause Analysis on high impact incidents;
  • Follow up on improvement actions from above-mentioned Root Cause Analysis;
  • Create structural solutions instead of workarounds;
  • Improve the MTTR (Mean Time To Repair) and MTBSF (Mean Time Between Service Failures) of WB Tech Banking services;
  • Help teams improve the resilience of their assets;
  • Create real-time and standardised insights of production chain for faster incident analysis.
How to succeed
  • Professional and intellectual IT ability at university level;
  • Excellent command of spoken and written English, Dutch is a pre;
  • Mastery in at least one programming language, preferably java, javascript or python;
  • Solid foundation Operations Engineering and Incident troubleshooting;
  • Proven experience with automation;
  • Experience with Agile and Scrum.
What we offer
  • A job from 36 to 40 hours that fits your schedule to balance work and private life.
  • Personal growth and challenging work with endless possibilities
  • An informal working environment with innovative colleagues
  • Work Agile, so new ideas come to life faster
  • A salary tailored to your qualities and experience
  • Flexible working hours and the possibility to work at home
  • Public transport travel reimbursement, through NS Business Card
  • 24 vacation days with 36-hour work week. (or 27 days with 40)
  • Pension scheme
  • 13th month salary
  • Individual Savings Contribution (BIS), 3.5% of your gross annual salary
  • 8% Holiday payment
About us

With around 52,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to make a difference. We hire smart people like you for your potential, not your past. Our biggest expectation is that you’ll stay curious. Keep learning. Take on more responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

If you want to work at the cutting edge of what’s possible, surrounded by progressive, inspiring and supportive colleagues, there is no better place to invest your talents than at ING. Join us. Apply today.

Extra informatie

Fulltime (ervaren)

Amsterdam | ICT / IT / Programmeur | Fulltime (ervaren)

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