Junior IT Support... Our IT... Being the largest online auction platform for special objects in Europe we strive to provide staff with the IT tools, education, advice and support needed to do their best work. We use our...
Our IT Story
Being the largest online auction platform for special objects in Europe we strive to provide staff with the IT tools, education, advice and support needed to do their best work. We use our knowledge of technology to help Catawikians build the most popular destination for special objects across the globe. Provide staff with the IT tools, education, advice and support needed to realise Catawiki company goals.
Here’s James, our Head of IT Operations
“I joined Catawiki way back in 2016 to build an IT team capable of supporting a high-growth environment. We have an incredible group of colleagues and are free from most bureaucracy that usually faces many IT teams. Having the freedom to choose the best solution for a problem is very refreshing. We have a flat and relaxed culture where people take ownership of their work and aren’t afraid to challenge the status quo.”
So what's the job
As our Junior IT Support Specialist you will ensure that your Catawiki colleagues (Catawikians!) are equipped with the relevant hardware and solve their IT support tickets. You are the first point of call for resolving problems with laptops and mobile phones as well as the wider technology infrastructure including software access management, video conferencing tools, printers, WiFi, and software licensing. You will maintain the internal IT process documentation and ensure people are able to help themselves where possible. When you reach the limits of your knowledge, you work with your IT team mates to see the problem through to a close.
You will work 5 days a week and are flexible to starting or finishing outside of usual office hours to support our SE Asia colleagues.
Your main tasks will include:
A little about you
This role would be ideal for someone wanting to make a start in their IT career. Our ideal profile would look something like this:
A proactive and versatile IT enthusiast with (or studying for) a Bachelor degree in a related field, around 1+ year of relevant work experience, excellent interpersonal and communication skills and fluency in English. We require experience with Mac OS, and knowing how to troubleshoot Chrome OS and mobile devices (Android / iOS), you will also have experience with:
Catawiki is committed to building a diverse company and diverse teams. That includes everyone, no matter your age, ability, gender, race, religion or sexual orientation. We welcome applications from underserved and underrepresented communities. If you’ve got a story to tell, come and join us.
Covid-19 and hiring
As we navigate through this pandemic together, we want to reassure you that keeping candidates and our employees safe is of paramount importance to us. That’s why the entire recruitment process will take place remotely, using phone and video calls. For successful applicants who end up being hired, we always ensure a safe, engaging and (for the time-being) a remote onboarding experience. We also take care to make sure all of your equipment will be sent to you by courier, so you are ready for your first day. You can to read the Coronavirus company update from our CEO, Ravi Vora.
Here’s what we can offer you
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