Junior IT Support... Who we... A piece of the moon, a complete dinosaur skeleton, the Pope's hat, the world's smallest book - at Catawiki, we come across extraordinary objects such as these every day. As Europe’s fastest growing...
Who we are
A piece of the moon, a complete dinosaur skeleton, the Pope's hat, the world's smallest book - at Catawiki, we come across extraordinary objects such as these every day.
As Europe’s fastest growing online auction platform, our mission is to make special objects available to everyone. In fact, 14 million users are buying and selling on Catawiki every month. This means we are continually growing and always on the lookout for new talent!
Born and raised in The Netherlands, we started in 2008 as a platform where collectors could manage their collections online. Yet, times change, ideas evolve, and in 2011 we hosted our first online auction and we haven’t looked back since! We’ve now grown to 500 Catawikians working across 7 international offices and are proud to have maintained our start-up mentality.
So what's the job
As our Junior IT Support Specialist you will ensure that your Catawiki colleagues (Catawikians!) are equipped with the relevant hardware and solve their IT support tickets. You are the first point of call for resolving problems with laptops and mobile phones as well as the wider technology infrastructure including software access management, video conferencing tools, printers, WiFi, and software licensing. You will maintain the internal IT process documentation and ensure people are able to help themselves where possible. When you reach the limits of your knowledge, you work with your IT team mates to see the problem through to a close.
You will work 5 days a week and are flexible to starting or finishing outside of usual office hours to support our SE Asia colleagues.
Your main tasks will include:
A little about you
This role would be ideal for someone wanting to make a start in their IT career. Our ideal profile would look something like this:
A proactive and versatile IT enthusiast with (or studying for) a Bachelor degree in a related field, around 1+ year of relevant work experience, excellent interpersonal and communication skills and fluency in English. We require experience with Mac OS, and knowing how to troubleshoot Chrome OS and mobile devices (Android / iOS), you will also have experience with:
Catawiki is committed to building a diverse company and diverse teams. That includes everyone, no matter your age, ability, gender, race, religion or sexual orientation. We welcome applications from underserved and underrepresented communities. If you’ve got a story to tell, come and join us.
Covid-19 and hiring
As we navigate through this pandemic together, we want to reassure you that keeping candidates and our employees safe is of paramount importance to us. That’s why the entire recruitment process will take place remotely, using phone and video calls. For successful applicants who end up being hired, we always ensure a safe, engaging and (for the time-being) a remote onboarding experience. We also take care to make sure all of your equipment will be sent to you by courier, so you are ready for your first day. You can to read the Coronavirus company update from our CEO, Ravi Vora.
Here’s what we can offer you
Vul in waar je vergelijkbare vacatures zoekt en vergeet je e-mailadres niet!
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