Business Analyst - Global KYC in Amsterdam

Do you want to play an essential role in ensuring the good reputation of ING, and be in the first line of defense against money laundering and terrorist financing? Currently we are looking for a Business Analyst for the Know Your Customer – Adverse Media Screening Team. This role has a focus on process design and IT integration.

The Business Analyst (BA) is a role within a squad. The BA plays an important role in the squad on the cooperation between the business and IT part of the squad.  You support the Product Owner (PO) and squad with your screening application and KYC process knowledge, ensuring compliancy by design. You refine the roadmap and guarantees that the business requirements and non-functional requirements are translated to the IT Solution requirements.

Particularly for Screening, we are looking for a BA with affinity with IT. Furthermore you are keen to successfully transform complex KYC requests into simple and concise demands. Moreover, we look for BA's that are able to work within a multidisciplinary team in a fast-moving, challenging environment. 

What you'll do:

• You will help the Product Owner in the IT Service Management activities.
• You feel at home in a complex and fragmented IT landscape and are able to navigate in it;
• You will help with the Process Design for the Adverse Media Service
• You will help with IT and Business Risk management
• You are able to create (functional) system integration design
• You are able to simplify solutions and processes and tell the story clearly to various international stakeholders;
• You stimulate cross-border interaction and alignment between people, Tribes, Squads, Chapters, FO organisations, Local KYC activities and Service organisations;
• You take the bigger picture into account and look beyond your Squad;
• You give and ask for constructive feedback;
• You build the bridge between business and IT.
• You strive for excellence and optimisation.

How to succeed:

• You are an inspiring, energetic & approachable Business Analyst (BA);
• Master or bachelor degree;
• Minimal 2 years of working experience in IT (Service Management & Process Design);
• Working experience within the areas of Financial Economic Crime, Anti Money Laundering or Compliance is a plus;
• You have experience in translating regulatory requirements into functional designs and/or processes;
• A personality and capabilities to optimally function within an Agile environment;
• Experience in guiding and realizing regulatory change;
• Strong analytical, communicative, networking and influencing skills;
• Fluent in English (speaking and writing).

What we offer:

• A salary tailored to your qualities and experience
• A reimbursement for travel expenses
• 24 vacation days with a 36-hour working week. If you work 40 hours a week, you will receive 27 vacation days
• Pension scheme
• 13th month salary
• A relocation package is not possible
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary
• 8% Holiday payment
• Personal growth and challenging work with endless possibilities to realize your ambitions
• Progressive way of working according to the Agile method, so that new ideas come to life

About us:

Global Know Your Customer (KYC) is an organisation within the Global Operations (COO) domain. Our purpose is “Enabling people and organisations to use our banking services by ensuring a compliant and competitive KYC ecosystem.” Through an innovative and transformational approach, financial crimes, such as tax evasion and terrorist financing, are prevented or detected on a global scope.

By integrating all KYC related capabilities into one functionally steered organisation, we support the global implementation and standardisation of the Global KYC Digital Service Platform. This Platform consists of processes, enhanced controls, shared solutions and optimised operations processing across all business lines. The Platform helps us to achieve a more robust KYC environment that will strongly contribute to ING’s overall response towards more stringent regulatory requirements in this area and beyond.

Within this new fast growing agile organisation you will be part of an exciting journey towards truly global standardisation within the domain of KYC. You will be involved with the development of state of the art solutions on socially relevant topics such as Anti-Money Laundering, Counter Terrorism Financing, Fraud, Sanctions and their global implementation across 40+ countries, affecting 36 million ING customers. Through this, we will be able to deliver our customers an optimal KYC experience, whilst remaining compliant and in control of our risks and processes on a global scale. You will be in contact with market leading vendors and thought leaders in their respective domains. As such, you will be working with many colleagues from different disciplines, geographies and backgrounds.

The Tribe consists of squads, which are built from high-performing teams consisting of analysts and scripters. Squads are self-steering, autonomous, multi-disciplinary teams with a fixed mission and purpose and take the full responsibility and ownership of end-to-end processes. Team members are 100% dedicated to the squad and have preferably all required expertise to deliver their purpose. Squads prioritise their delivery via a backlog.

The Adverse Media Team is working on the service to screen the media and detect if customers should receive a certain risk status. This screening is happening continuously, each time a new article is published all customers should be rescreened. The global adverse media screening team is delivering their service across different countries all over the world, and sets the global standard.

Want to make a meaningful impact?

At ING our purpose is to empower people to stay a step ahead in life and in business. We believe that sustainable progress is driven by people with the imagination and determination to make a better future for themselves and those around them. ING is changing what banking can be. For you that means plenty of opportunities for personal growth in a continuously evolving environment. If this is the environment you thrive in, then apply and join us in changing the future of banking!