IT Engineer Proficient -SaaS Engineer – Microsoft 365 in Amsterdam

IT Engineer Proficient -SaaS Engineer – Microsoft 365

Are you a seasoned and eager engineer who can own the Microsoft 365 platform? Do you automate the management of the M365 platform to the Max? And can you get these services to work in a complex technical and international environment? We are looking for an ambitious colleague who can manage our worldwide Microsoft 365 platform.

Who are we?

Working at Workplace Services means working in a dynamic and challenging IT environment. We have high ambitions. We deliver workplace services for our 60,000 colleagues in more than 40 countries. We ensure that our colleagues can work securely with any device, wherever they are: at home, at the office or abroad. We provide laptops, (virtual) desktops, printing and remote working solutions. We also provide the infrastructure and support for these services, and facilitate collaboration and security products. Our purpose is to provide our colleagues with the best workstation experience possible.

What will you do?

As SAAS Engineer you are responsible for managing the Microsoft 365 platform. You ensure that all Microsoft announced changes in M365 are assessed and where relevant you ensure they are included on the backlog of the relevant squads or you manage a cross-squad action to accommodate such changes. You will implement and manage M365 components that are used in multiple service such as Microsoft Information protection or Office 365 groups.  And you are responsible for the automation platform (based on Azure Automation) that is used to manage the M365 services..

The (local) Servicedesk provides the 1st line support in local time zones, together with the outsourced 2nd line support team they will ensure that the squad can focus on 3rd line support. For this role it is important that you will participate in the standby scheme for the squad (max once a month on-call duty for a week).

In this role:

• You work closely together with your colleagues in the Netherlands and Poland delivering the services 24/7

• You design and maintain and automate the management of the M365 platform

• You make sure we are prepared for the continuous changes in the cloud.

• You aid in identifying, qualifying and reducing the risks in your services and focus on improving our IT security controls.

• You make sure the cloud and on-premise services performs properly an

• You steer projects in alignment with the Product owner. For less complex products you translate customer needs into business requirements or you do this under supervision for more complex products.

Your profile

• You have an bachelor's degree in IT or equivalent

• You are passionate about Microsoft 365 services and Azure Automation and have 7+ years’ experience in managing M365 Services

• You have relevant M365 certifications

• You have experience with Azure Automation using PowerShell against on-premise and M365 services

• You have experience in using the graph API

• You have experience with Desired State Configuration Management for M365 (Configuration as code using Azure DevOps)

• You have experience in assessing the impact of the continuous Microsoft changes form a technology, IT Security & Risk and End User experience perspective.

• You have broad experience In the M365 platform and specifically in:

  • Azure AD

  • Conditional Access

  • Compliance Center

  • Information protection
     

• You have experience in managing Azure subscriptions related to M365 services

• You have experience in designing, implementing and supporting API based services

• You have experience with Microsoft 365 licence management and license optimization

• Knowledge on Intune, Sentinel and Cloud App Security is a plus

• You have relevant experience within a complex and international organization which is highly regulated.

• You have sufficient knowledge of IT security and IT risk to identify, qualify and reduce the various risks in the services to ensure that the organization can keep a firm grip on the risks and thus prevent or limit any damage to ING

• You are an enthusiastic team player

• You have experience in Scrum and Agile

•  You are able to work under pressure, no 9-5 mentality

• ‘Can do’ mentality and ‘no excuse’ mindset

Your benefits

A job from 36 to 40 hours and a unique offer that fits in with the times of today. We take into account your home situation and your ambitions and help you to balance work and private life. Discover yourself our employment

To give you an idea, we will tell you about the benefits of working at ING:

• A salary tailored to your qualities and experience
• Flexible working hours and the possibility to work at home
• A reimbursement for travel expenses
• 24 vacation days with a 36-hour working week. If you work 40 hours a week, you will receive 27 vacation days
• Pension scheme
• 13th month salary
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary
• 8% Holiday payment
• Personal growth and challenging work with endless possibilities to realize your ambitions
• An informal working environment with innovative colleagues who strive for the very best
• Progressive way of working according to the Agile method, so that new ideas come to life