IT Service Manager Facility Services at ING Tech – Group... ING is looking for an enthusiastic IT Service Manager that is capable of working in multiple IT areas such as Facility Management. You will be working for Group...
IT Service Manager Facility Services at ING Tech – Group Services
ING is looking for an enthusiastic IT Service Manager that is capable of working in multiple IT areas such as Facility Management. You will be working for Group Services, part of the ING Tech organization. Within Group Services, Service Managers are team-players that are technically passionate, proud of their craft, solution-focused and broadly developed. Our Service Managers have a positive can-do mind-set and they live the Orange Code Behaviour. We are looking for an experienced Service Manager, with a strong customer focus, who gladly goes the extra mile, to be viewed as “trusted advisor”.
ING Tech supports all commercial activities for retail and commercial banking as well as corporate staff by providing the necessary IT systems and infrastructure to do this. Group Services is one of the Tech domains and supports corporate staff such as Finance, Risk, HR, Corporate Communications, Corporate Real Estate and Facility Services and Procurement. Group Services is changing into a global organization, supporting the services of the bank that are offered bank wide such as e.g. KYC and ECM.
Hiring Manager is Marry Meulemans-Klaver, Head of Generic Support.
What will you do?
Who are you?
You are a driven Service Manager applying processes, tools and methods, with great understanding of business practices and approaches. You are an expert in building relationships/ team working, resolving conflicts and problems with strong influencing and persuading skills. As a Service Manager you have great communicating/listening skills and strong in gathering information without losing your focus on your customers. You bring positive energy to the team and have very good social and communication skills. This leads to great performance.
Your education, experience and background
· Education at Bachelor/Master level with a strong background in IT.
· Service Management in IT: 5 years
· IT Risk Management: 2 years
· Domain experience: 2 years.
· Experience working in an Agile organization and banking environment
You are a role model of the ING Orange Code :
o You are always a step ahead
o You take it on and make it happen
o You help other be successful
Contact Lena Suijker (talent acquisition advisor) on +31(0)6 13821583 for more information about this role. Want to apply directly?
Please upload your CV and motivation letter which describes in keypoints why you would be a good fit for this job by clicking the “Apply” button.
Applications without a motivation letter will not be taken into consideration.
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