Product Owner in Delft

As a Product Owner, you deliver products that belong to the technical foundations of the TOPdesk product. You relate these products to overarching product and company goals, and to the customer value we wish to deliver through our product. 

Within the Product Development department, you take full responsibility for the development and lifecycle of products within your portfolio. For this, you actively involve customers, partners and colleagues to discover product opportunities and make these a reality for customers. You do this together with your Scrum team. 

Based on product visions, you also collaborate with other Scrum teams to identify opportunities that make these visions reality, to define success criteria, and to select the options that lead to maximizing customer value. You always weigh the value of these opportunities against business needs. 

In our headquarters in Delft, you will be part of the Product Management team, which consists of Product Managers and Product Owners. Within this team, you are expected to act as a mentor to colleagues with less experience in the Product Owner role, in particular in areas related to product discovery and business modelling. As such, previous experience in a Product Management role is preferred. 

As a Product Owner, your Scrum team is a dedicated Product Management team of about 15 people, divided into smaller teams. You are able to manage complex matters and business questions, as you have a key role in the process of transitioning from a legacy architecture to futureproof foundations. Together with your colleagues, you have a direct influence on how hundreds of thousands of people work with our product daily! 

You frequently check in with other Product Owners and the Product Manager of your Product Cell to align priorities and to ensure you’re all working towards the same goal.

You have 

• Extensive knowledge of technology; 
• Experience with creating, designing or rolling out software products; 
• The ability to clearly express the connections between business strategy, the customer journey, and specific user stories; 
• The ability to make tough decisions based on product discovery and data gathering; 
• A proactive work attitude; 
• The willingness to coach or mentor Product Management colleagues; 
• Excellent communication skills. 

You are 

• Driven to create measurable success at customers; 
• Focused on customer problems to solve, instead of being attached to specific solutions; 
• Located in the Netherlands. 
• Comfortable with a healthy amount of ambiguity. 
• Able to make well-founded decisions, based on data and insights, that minimize risk and maximize customer value.

• An independent job with a lot of freedom. 
• Working at one of the best employers in the Netherlands. We have an informal but professional working atmosphere. Friday drinks? Gezellig! Or do you prefer Mario Kart? Fun as well!  
• There is plenty of room for personal development. What do you think of our 10 to Grow arrangement? 10% of your gross full-time salary and 10% of your effective contractual time are freely available for your development.  
• Contributing to an international, growing company. New TOPdesk branches spring up almost every year. All over the world, that is.  
• If you still have some energy left: use 2.5% of your time for volunteer activities. As long as it contributes to something positive!  
• Just be yourself. Diversity and inclusion are topics that we continuously want to improve, in addition to corporate social responsibility. We even have a theme week for that! 
• An environment where you never stop learning. In your first year, you’ll be enrolled in the Learn, Grow & Connect program, where you will learn all about TOPdesk, personal development and your colleagues.   
• And last but not least: we have a delightful list of fringe benefits. Want to know more? Then read our blog about all . 

Have you become enthusiastic? Send your motivation letter and CV to us via the application form. 

Tips for your cover letter? We think it is important that you have good product discovery and leadership skills and that you are able to define an inspiring product vision. We would therefore like to hear, with an example, what these competences mean for you. We are also curious as to why you respond to this position and why you would like to work at TOPdesk. 

Do you have any questions about this position? Then contact Thijs Metz via 015 270 0900.