Feature Engineer / Product Owner Touchpoint Platform - API Gateway in Amsterdam

We are looking for a Feature Engineer / Product Owner with a drive to enable ING Engineers globally to speed up their software delivery and achieve the state-of-the-art differentiating business solutions.

Touchpoint Platform is part-of ING’s “Think Forward” strategy to become one truly global bank and is a key success factor on our path to become a financial services platform that extends beyond banking. Through our platform, we provide a scalable foundation for digital channels and business solutions and position ING successfully in the new banking ecosystem.

The Touchpoint Platform uses an API Gateway for 'external' client applications to access the Touchpoint Platform APIs. The API Gateway is one of the core components of the platform used by many DevOps teams and Engineers in the different countries of ING, to be able to provide their services (APIs) to the outside world in mobile and web banking apps in a secure way.

API Security defines how the APIs of the Touchpoint Platform are protected and can communicate between each other in a secure and scalable way. The target state for the Touchpoint Platform is that all APIs within ING across all countries can communicate with each other with little restrictions within the platform. Systems which are outside of the Touchpoint Platform (Security Boundary) will use the API Gateway to access APIs within the platform.

The API Gateway will handle all Client Application-specific security measures (like CORS, CSRF, JSON Busting for browsers and SRP channel for Mobile, etc.) to avoid APIs having to implement these themselves.

This is what you will do

As a Feature Engineer, you will work within a multi-disciplinary squad of developers and ops engineers. You are the representative of this squad, and you will maintain a close relationship with the Product Area Lead, peers, users, security specialists, and other stakeholders.

What you will need:

• Functional understanding of Gateway/NGINX, network topologies, container platforms, certificates, JWTs, OAuth, SAML, OpenID Connect, HTTPS, OpenSSL
• Identify opportunities and define the backlog together with your squad, enterprise architect and product lead
• Create requirements in the forms of Themes, Epics and Stories and facilitate backlog refinement sessions
• Have an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals
• Clear communication and prioritisation skills to manage the expectations of several stakeholders, and timely delivery of commitments
• Challenging the status quo to improve the current situation by experimenting with different agile processes (e.g., Scrum and Kanban)

• Excellent communication skills (both verbal and in writing)
• Storytelling capability in fluent English, clearly articulating the rationale and the value when explaining the strategy and goals to large groups

• Listen to our producers and consumers, understand their needs, and find elegant and simple solutions to develop new products and enhance existing ones
• Leverage data and metrics to make informed decisions without getting stuck in trying to make the “perfect” decision

If you tick the bigger part of these boxes, then we are looking for you!

Furthermore, you adhere to the ING values and it is evident for you that your behaviour is fully aligned with these values. You are also prepared to take the Banker's Oath. For more information, please visit

What do we offer?

One of the most advanced IT environments in the Netherlands. ING is an innovative bank, so we need people who are real innovators. Because within ING our people are the engine for ING´s growth and success. You will work closely with national and international IT experts and you will have enough space to develop yourself even further.

•      Excellent salary

•      Benefits: 13th month, free Public Transport Card, Pension scheme, etc.

•      Visit courses and conferences that fit your personal development

•      Inspiring colleagues in an international working environment