IT chapter lead – Profile Corebank in Amsterdam

Your role and work environment: Core Bank NL

The IT area of Core Bank NL is responsible for creating, maintaining and improving our reliable Account Management System (AMS) of the bank, used for current-accounts, savings and loans accounts. We call it the beating heart of the bank: it processes millions of transactions a day on our current-accounts, savings and loans accounts. High availability and performance is there for crucial for us. An important goal is realizing a real-time bank which is 24/7 available for all our customers.

Who are we looking for?

An energetic & passionate “IT chapter lead (ITCL) – Profile Corebank” with IT operations at heart to keep our AMS compliant, reliable and running smoothly. In the coming years, Profile being the target AMS has a challenging roadmap ahead for it’s platform including epics such as – migration to a private cloud, improve scalability, security standards & align on standardized approaches/practices with other ING countries running Profile. You bring in your technical expertise and vision and help influence the decisions made by the IT area lead about platform & technology choices. As an Ops focused ITCL, you will pick up and steer on all topics relating to stability, availability and reliability of the platform. You will focus on all areas spread across people, process, tooling & technology.

As the ITCL you get energy & satisfaction in coaching 8-10 engineers with different backgrounds working across various squads. As a squad member, you contribute towards the squad’s purpose with your engineering capabilities. As an expert in IT ops, you share your knowledge and set standards for the department. As part of the leadership team, you actively pick up overarching challenges from Way of working, Risk, finance, HR, KPIs etc. and tackle them together with other ITCLs, POs & Feature engineers. You are a true ambassador of the ING culture and you live and act by Orange code.

Who are you?

• You are Inspiring and passionate about creating and fostering a “safe and secure engineering culture”

• You have a strong market focus in IT (Lean IT, Continuous Delivery, Cloud, Security, Processes, etc.)

• You have a collaborative workstyle with focus on achieving goals by helping others to be successful

• You achieve the best results by empowering teams and giving them responsibility, while simultaneously “stimulating”, challenging and keeping them sharp.

• You stimulate & empower people to realize personal development.

• You have the capacity to quickly learn and transfer new content.

• You actively ask for help and feedback, but you also dare to give feedback.

• You are always curious and looking for improvements and innovations within your area of ​​expertise.

• You are not only an engineer but also eager to take on overarching challenges within the domain and work with your peers in finding structural solutions to these challenges

What are you bringing?

• Strong people management and coaching skills

• Strong IT operational background with a clear vision on how to take IT Ops forward

• Good knowledge & experience with Test, Deployment and Monitoring tooling

• Strong fundamentals in ITIL and IT Risk & security

• Strong aptitude for automation and simplification

• Strong foundation and experience with Linux, Azure DevOps, GIT & Continuous delivery practices

• Hands on experience with container technologies e.g. Docker, OpenShift etc.

• Experience with APM practices and monitoring tools like Prometheus & ELK

• Familiarity and experience with cloud technologies, infrastructure, Security & networking policies

Additionally,

• You have a 24x7 mentality working in an environment with rotational standby shifts. As we are the beating heart of the bank, we have stringent availability requirements for our application, and this requires a “Non 9-5” mentality

• Great English communication skills, verbal as well as written

• Have a keen focus on automation and passionate about major trends in the way of working including, for example, Lean IT, continuous delivery, cloud processes, etc

• Experienced/comfortable in working with an Onsite/Offshore model

• Have a Bachelor/Master’s degree in Computer science or its equivalent

What do we offer?

• Competitive salary and benefits package

• 36/40 - hour work week

• 13th month salary

• ING mobility card

• And more…

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Location: Amsterdam