Feature Engineer Advanced DIR squad in Amsterdam

Are you a seasoned and eager IT Feature Engineer? And can you steer these services in a complex technical and international environment? We are looking for ambitious colleagues that can direct our cutting-edge directory services to even better protection of the IT infrastructure for our worldwide employees. In scope are both on premise as well as cloud components such as Active Directory, Corporate Directory (LDAP), Identity Provisioning (Meta Directory), Azure AD, Azure Conditional Access, Azure MFA, and Active Directory Federation Services (ADFS).

Who are we?

We are the Global IAM area of CISO on global level at ING and are responsible for IAM Process Standards and Global IAM services for 60,000 colleagues worldwide. We ensure that our colleagues can logon and access applications safely with any device, wherever they are: at home, in the office or in another country. Specifically, we provide directory services to support identity and access management (user accounts and security groups) and resource management (e.g., laptops, (virtual) desktops, servers, databases, applications etc.).

Who are we looking for?

• You are passionate about IT Directory Services and preferably have worked in the IAM services area before.
• You know how to connect and direct colleagues and (external or internal) suppliers and thrive by working in multidisciplinary teams. You know the directory market and products and are able and eager to continuously grow this knowledge.
• Your primary drive and mission in the squad is to provide an excellent user-experience to your ING colleagues through quick delivery of new IAM service features that are secure and easy to use.
• You steer projects through business migration managers of each domain within ING, in alignment with the Product owner. Progress and impediments are reported on a regular basis. You will discuss initiatives with the business migration managers to support the actual migrations. For less complex products you translate customer-needs into business requirements, or you do this under supervision for more complex products.
• You ensure coordination takes place between the directly involved parties.

Directory Services is delivered via several squads located the Netherlands and Poland. In this role you will be working with other directory specialists within the DevOps squads "Directory Services" and ADDS within the Area Identity Access Management at the IT Security tribe. You work according to the Agile methodology (e.g., Scrum).

What are you going to do?

Together with the product owner within your squad, you are responsible for service design, drafting the roadmap and delivering a set of services that meet, or even surpass, the requirements of all stakeholders.

• You are responsible for marketing and communications towards ING colleagues and for propagating knowledge about your service(s).
• You work closely together with the other squads and build a partnership with them regarding our Directory services.
• You make sure that your services possess an excellent user experience, are cost-effective and stay within budget.
• You aid in identifying, qualifying, and reducing the risks in your services and focus on improving our IT security controls.
• You are going to automate the retrieval of data from Active Directory/Azure AD for reporting and data quality improvements.
   

Knowledge and experience

• You have advanced experience in the sourcing (cloud or internally) of services within a complex and international organization.
• You have knowledge in the field of Directory Services and an extensive functional and technical knowledge of authentication and authorization products such as Active Directory, LDAP Directory, IAM products like NetIQ IDM, Azure AD, Azure MFA and ADFS.
• You have sufficient knowledge of IT risk to identify, qualify and reduce the various risks in the services to ensure that the organization can keep a firm grip on the risks and thus prevent or limit any impact to ING.

Behaviours and competencies

• You have at least completed a technical HBO degree, preferably with an IT background
• You are inquisitive, a driven person with excellent analytical skills and an excellent social and communication skills in both Dutch and English.
• You are ambitious, have the capacity to grow within ING and assumes responsibility for outstanding performance of the services the squad delivers.
• You are able to perform tasks independently.
• You are curious and seek for renovations and innovations in your area of interest.
• You focus on teamwork.

What do we offer?

A dynamic and international work environment

Passionate and motivated colleagues

A job with good working conditions conforming with ING CAO for 36-40 hours.

A 13th month and a personal choice budget

Growth opportunities and a wide range of training offers