IT Ops Engineer – Application support Global Processing Center in Amsterdam

ING is looking for a competent IT Ops engineer with clear view about IT and a drive for continuous improvement and learning. Flexibility and a getting things done mindset is important to manage the complex application landscape that is processing every night high volumes of financial transactions.

The Global Processing Center of ING Finance is processing every night all commercial banking transactions for accounting and reporting purposes. To assure timely delivery continuous optimization is required to cope with growth and changes. Security, operational acceptance testing, and continuous delivery principles are important topics for improvement in the coming years.

You are responsible for several applications based on Oracle and Linux technology. Scheduling and interfacing (file exchange) are important aspects to ensure proper processing. Continuous delivery tooling based on Azure DevOps is used as tooling for deployments.

• Provide 2nd-line support (24x7) together with your colleagues, resolving incidents for the extensive batch schedules

• Identify, analyse and resolve problems both as a result of incidents and pro-actively

• Test, accept and deploy upcoming software changes

• Ensure that all hardware and software within the system is patched and secure.

• Monitor that system security complies to ING standards and policies, and ensure that the necessary risk related activities are timely performed

ING is a Bank where IT is core business, and that is leading in an agile way of working, using scrum methodology and squad setup according to the Spotify model. Squads have functional experts, developers and Ops engineers. The Ops Engineer ensures the operational stability, integrity and availability of the applications and interfaces. You continuously improve security measures and the level of automation. Therefor it is required to understands the complete stack from application level till operating system.

You will be working in Hybrid Mode, with on average 2 days in office in Amsterdam and remaining days from home.

Squads are multi-cultural where also members can be working from an offshore location.

ING is aware that the world is changing rapidly. There is a strong focus on IT craftsmanship. Continuous personal development and learning new IT skills is essential and will be supported to keep you up to date.

Next to opportunities for personal development, we offer you a fulltime job based on 36 hours a week with salary according to banking standards (depending on your experience in application support). Additionally, you can expect a free mobily card for the Netherlands and 13th month bonus.

• able to act independently during standby shifts, but also being a team player to improve as a team

• technically passionate and exploring new technologies

• fast and continuous learner

• flexible regarding standby and weekend duties

• A bachelor or master degree in IT / computer sciences

• good collaboration and communication skills (English) and a proactive attitude

• a positive can-do mind-set, always improving methods

• strong analytical skills

• attitude of documenting all information that is relevant for your team

• experience with operations based on ITIL

• experience with SQL and databases (preferably Oracle)

• experience with Python or shell scripting

• aware of current CD/CI concepts and emerging technologies

Share your CV and motivation letter. Extensive summaries of more than 5 pages will not be considered.

If you have any questions about this position, contact Harrie in ’t Veld (+31 6 2907 5670). We look forward to meeting you.