IT DevOps Chapter Lead - SEPA Payment Processing in Amsterdam

Location: Amsterdam.

The opportunity

ING is looking for an IT Devops Chapter Lead for devops chapter in the SEPA Payment Processing area. The stability of SEPA Payment Processing system ,including all of its components, is managed by this chapter which includes a group of enthusiastic and highly skilled OPS engineers, that handle incident and problem management, the CI/CD pipeline, functional and technical monitoring, infra and middleware installations and vulnerability and risk management.  

The engineering team that you will be responsible for and part of, are located in the Netherlands, India and Manilla. Together with the other chapter leads you will look for the best ways to deliver fast and high quality software while maintain the stability of existing system. You’re continuously looking for improvements in our way of working, while ensuring a safe and compliant bank. Our IT Chapter Leads have a positive can-do mindset and they live the Orange Code Behaviour. Besides a passion for IT, Chapter Leads have strong people management and coaching skills. 

The team

The engineering team that you will be responsible for and part of, are located in the Netherlands, India and Manilla. Together with the other chapter leads you will look for the best ways to deliver fast and high quality software while maintain the stability of existing system. You’re continuously looking for improvements in our way of working, while ensuring a safe and compliant bank. Our IT Chapter Leads have a positive can-do mindset and they live the Orange Code Behaviour. Besides a passion for IT, Chapter Leads have strong people management and coaching skills.

Roles and responsibilities

As an IT Chapter Lead you are a senior engineer and you are seen by colleagues as a go-to person. You have not only a strong drive to constantly keep your own expertise up to speed, but also want to make an active contribution to the development and advancement of the people in your chapter and your field.

You are an energetic Chapter Lead with expertise in engineering, people management and affinity with run and maintenance of critical applications. You are an Expert Ops Engineer, and this will be your role in the squad for 60% of your time. The remaining 40% you spend on building up expertise in your chapter and developing your chapter members.

The people in your chapter are equally ambitious as you, and you like to transfer your expertise to them and feel satisfaction from coaching (both professionally as personally) less senior chapter members. You are ambitious with what you and your Chapter want to achieve. You stimulate your Chapter members towards continuous improvement of their skills. You speak up and challenge the status quo.

You have:

• Strong people management and coaching skills

• An operations heart to keep the IT Area’s systems compliant, reliable and run smoothly

• Experience in handling linux infrastructure and middleware components 

• Experienced in incident management, both technically and in stakeholder management 

• Understand both the technical parts of the application chain and the customer point of view 

• Experience in CI/CD tooling, preferably with azure devops and ansible 

• Experience in monitoring, preferably with the ELK stack, Prometheus and Grafana 

• Willing to do night and weekend standby shifts 

• Experience with cross cultural and cross time zone collaboration 

• Experience in Agile / Scrum / DevOps methodologies

• You are an Orange Code role model:

  • You are always a step ahead

  • You take it on and make it happen

  • You help other be successful

Any knowledge of following technologies is desirable: 

Java, Spring boot, Tibco BW/EMS, MQ, Kafka, XFB, Cassandra, Oracle, GlusterFS, Kubernetes, Docker, Shell Scripting

Rewards & benefits

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at https://www.ing.jobs/netherlands/Why-ING/benefits.htm

The benefits of working with us at ING include:

• A salary tailored to your qualities and experience

• 24-27 vacation days depending on contract

• Pension scheme

• 13th month salary

• Individual Savings Contribution (BIS), 3.5% of your gross annual salary

• 8% Holiday payment

• Personal growth and challenging work with endless possibilities

• An informal working environment with innovative colleagues

• Work Agile, so new ideas come to life faster