Helaas, deze vacature is niet actief.

Join the team as full time Finnish Customer Sales and Technical Support Advisor in Heerlen

Ready to take your Tech skills to the next level? Join an international team as a Customer Sales & Technical Support Advisor in Heerlen!

38 - 40 uur per week
Tussen €1.800 en €2.000 Per maand

What are you going to do:

Picture this: you're in the middle of an important project, and suddenly your laptop crashes. Ugh, talk about frustrating! But don't worry - get rid of the bug and call the technical support team! As a Finnish Customer Sales and Technical Support Advisor, you can be a hero and help customers troubleshoot and resolve technical issues.

This UK company has a European branch in Heerlen, close to Maastricht, and they're looking for Finnish-speaking tech-savvy individuals to join the team. The center is focused on providing the very best after-sales care for the customers throughout Europe, handling customer warranty returns, distributing new products, and providing pre-sales and after-sales care through a multilingual call center.

As a Finnish Customer Sales and Technical Support Advisor, you'll be responsible for providing a professional and friendly service for technical, sales, and tracking support. This means that you'll be interacting with customers on a daily basis, providing them with advice and assistance on how to resolve their technical issues.

Your daily tasks will include:

  • Manage email communication with customers to ensure timely and effective resolution of their inquiries or issues.
  • Keep customer data up-to-date on our custom administration site by creating, updating, and modifying orders, sub-orders, and credit notes as needed.
  • Handle payment processing and refund requests accurately and efficiently.
  • Collaborate with production and administration departments to coordinate order fulfillment and address any issues that arise.
  • Track and analyze customer satisfaction metrics, and report on the results to management to continuously improve our services.

So, if you're a customer service pro with a passion for technology and a knack for problem-solving, we want to hear from you!

What we offer:

  • a full-time position as a Customer Sales and Technical Support Advisor;
  • a gross salary between € 1800 and € 2200 per month;
  • professional extensive training about the products and technical matters;
  • A familiar and informal work environment;
  • a canteen equipped with all the confort, including a console to play videogames.

What we ask:

  • Minimum hbo level or equivalent ability
  • Fluent in Finnish and English;
  • Any relevant experience or knowledge in technology.


Are you the perfect candidate? Click the button 'apply now' or send an email with your CV to d.distefano@youngcapital.nl and I will contact you as soon as possible.

Extra information

Education Level
Working hours per week
38 - 40
Type of Contract
Fulltime (startersfunctie), Fulltime (ervaren)
Salary indication
Tussen €1.800 en €2.000 Per maand
Responsible for
Customer care, technical support and sales

Callcenter / Customer Service | Technisch / Klusser / Monteur | Klantenservice medewerker | Fulltime (startersfunctie) | Fulltime (ervaren) | MBO | HBO

We heten wel YoungCapital, maar iedereen is even welkom. Ook als je al wat meer ervaring hebt. Meer weten? Check onze FAQ.