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Senior Application Manager in Diemen

Why this job is a game-changer for... As Senior Application Manager you are responsible for the availability and performance of a complex and challenging application landscape and work continuously to improve the services...

Beschrijving

Why this job is a game-changer for You

As Senior Application Manager you are responsible for the availability and performance of a complex and challenging application landscape and work continuously to improve the services Tele2 offers to its customers. You aim to increase stability, manageability, reduce incidents and identify improvement opportunities. You understand business value, business processes, secure the quality of applications you manage and, through our DevOps way of working, participate actively in the IT development process.  The Senior Application Manager reports to the Manager IT Support. This department is part of IT Services, which in turn is part of Tele2 Shared Operations and focusses its work on Tele2 Netherlands.

Because you’re You....
  • You are part of the NL IT Support team, consisting of IT professionals dedicated to service stability, service improvement and simply providing awesome IT services.
  • Together with your team you manage incidents, problems, performance, capacity and availability of IT services, hosted and developed throughout the Tele2 footprint.
  • You will work on and coordinate continuous service & process improvements to increase stability and availability and to reduce incidents and problems.
  • Pro-actively monitor applications and services and manage corrective actions.
  • On-call comes with the territory since our services need to be available 24/7.
  • Manage IT user stories resulting from problem management & business requests.
  • Secure operational readiness during the development process.
  • Take part in acceptance testing of software releases & operational changes and support the release process.
  • Document services, manages handover to the rest of the IT Support team, provide training to the team if needed and coach colleagues if needed.  
These are the people taking on the challenge with You

We know, from a distance the business market looks a little set in its ways. All the more reason for us to sink our teeth into it. Tele2 is the challenger in the business market. We add colour to doing business in the Netherlands. And we do this well. We ensure that the customer never (as in never) wants to leave. By always going the extra mile, we get great things done for our customers. We believe in service. That is how we connect businesses in the Netherlands!

Why we need You

Tele2 is a challenging company to work for. We work harder than most. Why? Because our customers deserve to get what they need. That’s why we need people who challenge outdated mindsets. People who think fast and rewrite the rules. Who have a fierce ambition to bring change.

We’ll start getting excited if you have:
  • You have an HBO or equivalent level education in IT or a related area.
  • You have 3 to 5 years relevant work experience (IT/Telecom).
  • Are experienced in working in a DevOps environment.
  • Have worked with Enterprise sized database systems and modern OS’es.
  • Things like Elastic Stack, Docker and Micro Services make sense to you.
  • Have knowledge and experience working with ITIL processes.
  • You have knowledge of managing complex CRM systems.
  • You speak fluent Dutch and English.
  • You are a positive challenger, solution driven, flexible and full of energy.
  • You have a strong personality and are a positive teamplayer
  • You are attracted by our open, non-hierarchical to-the-point Tele2 culture.
  • You find our dynamic and sometimes hectic work environment appealing.
We like You. Can we keep You?

Click the button below and apply for this position. Dreams are waiting to come true!

You will be doing your best for Tele2. Naturally, we want to reward that!

We believe in a connected life. For our customers and our employees. You create your workspace. At the office? You’ll be in good company! At home? Be sure to do the dishes while you’re there. The more people, places, and things are connected, the more value is created. For all of us.

You can also look forward to seriously funny colleagues, considerable discounts on our products, regular exercise with the Tele2 Health Club, and, of course, a salary, holiday leave, and generous bonuses.

Curious to find out more about the Tele2 culture? Follow us on social media and discover how we keep challenging the world. Or you’re always welcome to stop by for a coffee at our office. #WeAreTele2

Still reading? Then we’ll leave you with a little bit about Tele2

Although we might not be a start-up (we do have awesome macchiato’s), we do behave like one. Tele2 is and always will be a challenger. For over twenty years, we have been providing our customers with the service they deserve. And these days we’re on a mission to make a connected life completely carefree. We want to get rid of constraints that prevent people from being their best selves sooner rather than later. That is carefree living as it is meant to be. Because it can be. Are you ready to take on this challenge with us?

Extra informatie

Plaats
Diemen
Dienstverbanden
Fulltime (startersfunctie)

Diemen | Noord-Holland | ICT / IT / Programmeur | Fulltime (startersfunctie)

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