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Manager IT Improvement in Diemen

Why this job is a gamechanger for... We want to be a customer value champion with great customer experience. Our IT plays a crucial role in that; it needs to be awesome in every way. In essence, the Manager IT Improvement’s...


Why this job is a gamechanger for You

We want to be a customer value champion with great customer experience. Our IT plays a crucial role in that; it needs to be awesome in every way. In essence, the Manager IT Improvement’s job is all about continuously improving our IT software development domain: Better, faster, cheaper and happier. You will do that in the fast-moving, ever dynamic world of Tele2, for our digital domain were a dozen on- and offsite Scrum teams are creating the best digital customer experience one could imagine. The sole purpose of your job is to lead the wheel of continuous improvement on our journey to world-class IT.

Because you’re You....
  • You facilitate your Scrumteams with optimum circumstances for frequent delivery in our Agile at scale delivery model and get super-impediments out of the way;
  • You coach your teams to become high-performance teams, meaning they are autonomous, deliver the highest quality and deliver the right value for our customers;
  • Your main stakeholders Product Owners, Integration Managers and Project-/Program Managers, are always involved and up-to-date regarding quality and performance of the teams;
  • You assure the right-sourcing with our Partners and govern the performance of these teams;
  • You create a work environment in which CI/CD, BusDevOps, new technology and innovation are the norm;
  • You are part of the IT leadership-team, guiding and leading our transformation.
These are the people taking on the challenge with You

Barriers prevent people from being their best selves. That’s why it’s our mission to break through these barriers in the telecom industry. Everyone should benefit from a connected life, don’t you agree? IT makes it all happen. We support our operations and customers with excellent IT to deliver an excellent customer service. Customer-facing Web- and App applications, Customer Relationship Management, Billing, Network Support Systems; we’ve got it all covered. Agile teams, professionals from around the world and an impressive challenger quality. How else can we support more than a thousand internal and millions of external users? This is where we make an impact.

Why we need You

Tele2 is a challenging company to work for. We work harder than most. Why? Because our customers deserve to get what they need. That’s why we need people who challenge outdated mindsets. People who think fast and rewrite the rules. Who have a fierce ambition to bring change. We’re on a mission to create awesome IT, because our customers deserve nothing less.

We’ll start getting excited if you have
  • 7+ years of management experience in an IT environment;
  • 5+ years of experience leading a technical workforce;
  • A degree in Computer Science, Information Technology, Project/Program Management or equivalent work experience;
  • Strong working knowledge of IT software and applications used in the Telecom sector (e.g. CRM, Billing, Ordering, Provisioning and Rating platforms);
  • Lots of Agile software development experience (Scrum, BusDevOps, CI/CD, Scaled Agile);
  • Lots of experience in the Digital arena (Customer-X, BI, Front-Ends);
  • Innovative and technology-savvy;
  • The ability to effectively prioritize and execute tasks in a dynamic and high-pressure environment;
  • The willingness to work flexible hours, non-business hours, or other scenarios required by the flow of operations;
  • The ambition to create the best-of-the best software delivery factory one could possibly imagine.
We like You. Can we keep You?

Click the button below and apply for this position. Dreams are waiting to come true!

You will be doing your best for Tele2. Naturally, we want to reward that!

We believe in a connected life. For our customers and our employees. You create your workspace. At the office? You’ll be in good company! At home? Be sure to do the dishes while you’re there. The more people, places, and things are connected, the more value is created. For all of us.

You can also look forward to seriously funny colleagues, considerable discounts on our products, regular exercise with the Tele2 Health Club, and, of course, a salary, holiday leave, and generous bonuses. Still not enough? Check our website!

Curious to find out more about the Tele2 culture? Follow us on social media and discover how we keep challenging the world. Or you’re always welcome to stop by for a coffee at our office. #WeAreTele2

Still reading? Then we’ll leave you with a little bit about Tele2

Although we might not be a start-up (we do have awesome macchiato’s), we do behave like one. Tele2 is and always will be a challenger. For over twenty years, we have been providing our customers with the service they deserve. And these days we’re on a mission to make a connected life completely carefree. We want to get rid of constraints that prevent people from being their best selves sooner rather than later. That is carefree living as it is meant to be. Because it can be. Are you ready to take on this challenge with us?

Extra informatie

Fulltime (startersfunctie)

Diemen | Noord-Holland | ICT / IT / Programmeur | Fulltime (startersfunctie)

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