We are looking for an experienced service designer who can help us define the present and future of our product.
TravelBird is on a mission to radically simplify discovering new places. We inspire people with unique experiences all over the world, allow them to buy complete trips through a simple booking process, and we are their single point of service throughout their entire journey.
To execute this mission, we’re looking for an experienced designer that adds a specific set of skills to our team. We need a designer who works with us and our stakeholders to structure our product and content in a way that improves our traveller’s experience, and sets us up for scale. A designer who can help the company with customer journey thinking, making everybody see our product from the traveller’s perspective and provide frameworks for alignment between teams.
In this role, your day-to-day is spent with the product teams across the customer journey (Inspire & Discover, Easy to Book and Travel Experience), working in close cooperation with our head of design, product designers, product managers, engineers and researchers. You’re also closely collaborating with teams such as Category Management, Editing, and Marketing.
You are part of the design team, which additionally consists of the three product designers, one communication designer, and our head of design, , who you directly report to. Working in a team of six designers means you can have a significant impact on the product from day one.Your role
You are the glue between the design team and the rest of the organization, structuring and improving our product along the traveller journey.
You are a creative and energetic designer who is excited to apply their skill set to a complex problem and have a big impact on a product that is live in the market.
At TravelBird we believe that every day presents a new chance to grow. We challenge our people in a focussed, creative and pleasant environment. TravelBird believes in a positive and responsible way of working, whereby we strive to improve every day. Our aim is to bring back the joy to travel. This is clearly reflected in our open, social and entrepreneurial environment. Here, we learn from each other and value trust more than focussing on hierarchy. We create joy for the customers and a joy for employees. It’s not just a job. It’s a working experience you will love to wake up for every day.
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