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IT Servicedesk Technician in Amsterdam

Beschrijving

To support our global expansion, Suitsupply is looking for a senior IT Servicedesk Technican with broad set of skills and a good knowledge of TCP/IP Networks to support our 100+ global stores world-wide and our corporate offices.

Your typical day includes:
  • Being the 1st and 2nd line support for all our 100+ stores in more than 20 countries and the head office in Amsterdam: from hardware to software, from telephones to networks and from applications to telecom
  • Being responsible for the phone and email registration as well as for creating user documentation, analyzing and solving any technical issues directly and quickly
  • Providing support in shifts from 8:00am to 4:00pm, 9am to 5pm, and from 4:00 pm to 12am from Monday to Saturday. On Sundays we help our colleagues from 10:00 - 17:30
This job might be for you if you have:
  • Previous experience in an IT support function in 1st and 2nd line support
  • Solid knowledge of TCP / IP
  • Experience with Desktop support and telephony -Windows, Apple, iOS, iPhone and Android
  • Good command of English language, both orally and in writing
  • Understand the basic concepts of ITIL and the processes around it
  • Knowledge of Microsoft Office products and features
  • Familiar with Active Directory and how it works
What do you get in return?
  • Autonomy - we don't care for needles signing off and want you to get things done.
  • Opportunity - make an impact on the company globally in 20 countries and 100+ stores
  • Growth - we consider your potential at least as valuable as your current skill set. We want you to grow and to learn. We will help you to do so.
  • Corporate Social Responsibility- we are committed to doing business in a sustainable manner. That's why we aim to only work with suppliers that meet the internationally recognized standards of the International Labour Organization.
  • Style - Opportunity to work with a beautiful, high-quality product and 20% discount on all Suitssupply products
  • Work in genuine international workplace with over 20 nationalities
  • Subsidized lunch 5 days / week
  • Choose your own device (and OS)

Extra informatie

Plaats
Amsterdam
Dienstverbanden
Fulltime (startersfunctie)

Amsterdam | Noord-Holland | ICT / IT / Programmeur | Fulltime (startersfunctie)

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