Technical Operations Engineer in Rotterdam

As a Tech Ops Engineer, no two days are the same. However, from the moment you step in until you leave, you always have many things to do. Once you have arrived at the office, the first thing you do is grab a delicious cup of coffee. We start with a daily stand up to discuss all open tasks and divide them among the team. 

You spend the morning managing our server park and solve the problems that occurred during the night. Multi-tasking is a required, because while you are working on this, colleagues from other departments will regularly ask you for advice.  

After lunch, you work on deliveries for existing and new customers. You interact with the Project Management department, NOC and other departments. In the meantime, you set up remote -hands assignments around the world and ensure that the deadlines are met. Unfortunately, an incident throws a spanner in the works and you have to start working on this in order to minimize the impact for our customers. You solve problems as quickly as possible and you take measures to prevent them from occurring in the future. At the end of the day you have time to arrange a visa application because in two weeks you will have to go to the US for a project! 

• Executing work assignments (at the office as well as in the Rotterdam data center and locations around the world). 

• Being actively involved in the delivery of small and large projects. 

• Server maintenance. 

• Installing and deploying servers. 

• Advising other departments regarding technical issues. 

• Answering questions about game servers, dedicated servers, web hosting, colocation and backup services via our support channels. 

• MSc/BSc degree (technical business administration or any engineering study).  

• 2-5 years relevant work experience.  

• A proven track record in IT engineering (preferably experience with data centers). 

• Good time management skills and is flexible. 

• Confidence to work under pressure. 

• Excellent communication skills. 

• Analytic skills.  

• Project management skills. 

• Excellent English and Dutch communication skills (spoken and written). 

• Willingness to travel (30% work on site globally, 70% office). 

• A pro-active attitude: come up with improvements and suggestions in a constructive way. 

• A challenging and dynamic job in an international company. 

• A competitive salary (depending on education, knowledge and experience). 

• 25 vacation days (excluding national holidays).   

• Travel allowance.   

• Collective pension scheme. 

• All the hardware and software you need to perform, including a laptop.   

• Career guidance including remuneration of relevant education, courses and trainings. 

• A modern office in a prime location with open workplaces.  

• Free use of the in-house gym.