IT Chapter Lead Customer Data Leeuwarden

The opportunity
For the IT domain Customer & Data we are looking for a passionate and inspiring IT Chapter Lead with extensive experience as an OPS engineer in a Linux environment.

The team
 

We have just completed the migration of Mainframe and are now entering the next phase in creating the target solution.

Your Chapter will contribute to this transition with its engineers in the coming years. In addition, the customer and account systems are largely kept operational by your OPS engineers.

The DevOps squads within ING Bank use the Scrum methodology and a far-reaching Agile Way-of-Work. This puts ING Bank at the forefront of the working method used for designing, building and testing applications, as well as the process of commissioning, managing and ultimately decommissioning applications.

Within our squads, banking software solutions are developed to support the Customer Data and Current Accounts business processes. Mostly built in Java, but also, for example, C++.

Roles and responsibilities

First of all, as an IT Engineer in a DevOps squad, you fulfill an important IT substantive role in keeping the software solutions for the Digital Business Banking Tribe operational. You work closely with other chapters and colleagues within our IT Area and beyond. You not only 'talk' technology, but also understand the process importance of the applications and what this ultimately means for our customers.

In addition to a substantive IT engineering function, you also act as a coach for your Chapter. You are responsible for all HR aspects associated with stimulating, motivating and coaching the experts in your Chapter, which consists of about 20 engineers. In addition, you manage the relationship with the various vendors in order to guarantee continuity and to implement the desired transition. As a Chapter Lead, you are responsible for the knowledge development of your employees within the Way-of-Work of ING.
 

- Further develop the scheduling of over 200 applications for which we are responsible.

- Keeping these applications up to date

- Keeping the stack on which these applications run up to date

- The broad and efficient investment of the Risc processes within your domain

- Attend relevant / interesting information sessions in your field together with the Chapter

- Working together with your Chapter on relevant IT issues within the bank (with the aim of knowledge development)

- Etc.

 There is room for innovation, quality comes first and the customer is central to all activities.
 

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.
 

• Focus on working together, facilitating others to be successful

• Experience with Scrum/Agile Way-of-Work

• Experience with Continuous Delivery & Continuous Improvement Frameworks and tooling (eg Azure DevOps)

• Strong market focus in IT (Lean IT, continuous delivery, cloud processes, etc.)

• Strong Analytical Skills for problem-solving (incidents).

• You achieve the best results by empowering, giving responsibility, challenging and keeping your IT Engineers sharp

• You have a mindset of continuous improvement

What to bring:

• Completed HBO/WO education in computer science (or similar)

• Experience with developing and managing large banking applications

• Experience with monitoring

• Strong analytical skills

 

Rewards & benefits

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at https://www.ing.jobs/netherlands/Why-ING/benefits.htm

The benefits of working with us at ING include:

• A salary tailored to your qualities and experience

• 24-27 vacation days depending on contract

• Pension scheme

• 13th month salary

• Individual Savings Contribution (BIS), 3.5% of your gross annual salary

• 8% Holiday payment

• Personal growth and challenging work with endless possibilities

• An informal working environment with innovative colleagues

• Work Agile, so new ideas come to life faster

Questions?

Contact  Pierre Julien Dechassat in our Tech recruitment team  for more information about this role. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.

About us

With 57,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.